# Email notifications

> Which emails Botdoor sends: claim links, password resets, approval requests, posted and failed notices, reconnect alerts and the daily digest.

Source: https://docs.botdoor.co/concepts/email-notifications/

Botdoor emails come from **hello@botdoor.co** to your account's address. Choose them in **Settings → Email**.

| Email | When | Can turn off |
|---|---|---|
| Claim your workspace | A bot signed you up | No |
| Reset your password | You asked for it | No |
| A post is waiting for approval | At most one email every 10 minutes | Yes |
| A post went live | With links to each network | Yes |
| A post failed | With the reason and a Retry link | Yes |
| An account needs reconnecting | A network stopped accepting posts | Yes |
| Daily digest instead of instant | 08:00 your time, skipped when there is nothing | Opt in |

With the digest on, approvals and posts arrive together in one email; failures and reconnects stay instant. Your time zone comes from your browser when you save settings or sign in.

![Approval request email](https://docs.botdoor.co/screenshots/email-approval.png)

![Post failed email with the reason](https://docs.botdoor.co/screenshots/email-failed.png)

Text from your bot (captions, names) is shown with links disabled, for example `evil[.]com`, so an email can't carry a link your bot wrote.

## Common questions

### Why didn't I get an email?

Check spam and Settings → Email. Approval emails are limited to one every 10 minutes.

### Can I stop all emails?

You can turn off every notice except claim links and password resets, which you asked for.

### What time is the digest sent?

08:00 in your time zone, only on days with something to report.

### Why do links in the email look like example[.]com?

Text written by a bot is defanged so it can't become a clickable link in your inbox.